New Zealand Testimonials
has handled travel arrangements for us several
times, particularly cruises and related excursions.
She is an unusually competent, attentive and
responsive agent, and her staff is very pleasant as
well. I can recommend Ngaire whole-heartedly. We
always have confidence that if something goes wrong,
Ngaire will jump in and get it fixed for us right
In 2004, we took a trip to New Zealand organized by Ngaire and the arrangements were lovely and exactly as represented to us. All of the lodges and hotels, plus the recommendations on activities and sightseeing, were tailored for our interests and were just what we wanted.
Did you know that Ngaire is a New Zealand native?
We will be using her whenever we get back to New Zealand, which we hope will be in the next couple of years. It is a magnificent country. Enjoy!
We would like to express our sincere thanks and appreciation for the exceptional services you have provided on our behalf as well as the many little things that are above and beyond the call of duty. Not only have you been very professional, efficient and considerate: the personal attention and dedication you give to each client and booking is far superior to anything we have ever experienced. Time and again you have "gone the extra mile," to insure an enjoyable and memorable experience. All of our dealings have been pleasant and painless. The peace of mind we enjoy is due to the complete trust and confidence we place in you and your ability. We can't recommend your services enough and look forward to a long and happy relationship.
Brown and Keene [Keene Luxury Travel], keep doing your "Magic"!
The amount of personal
attention that I get from Ngaire is incredible.
Honestly, I probably would have paid more for that
kind of personalized service, but Ngaire's prices actually beat everyone else's! She's honest,
prompt, conscientious, knowledgeable and she "goes to bat" for me as if I were her only client. Ngaire makes planning a vacation an exciting experience.
Clay was recommended to my wife and I by friends who are avid travelers. Our experience with KLT, in general, and Clay, in particular, is that we have always gotten very knowledgeable service and with our best interests in mind.
Linda Litteken is absolutely the best! Linda ensures that every detail has been addressed and that your vacation is seamless without any hitches. We have now booked our fourth cruise through Keene Luxury Travel and are completely sold on their recommendations. We have employed travel agents in the past and were disappointed. Then we found Ngaire and Linda!
I want to send you a short note indicating what a superb job Susan Walsh does for her clients. She is knowledgeable, thorough, demonstrates initiative, handles all items on a timely basis, and is very personable. I have great confidence in Susan's ability. It is a pleasure to deal with her.