Ken and I became clients of Ngaire and BK in 2006. We were looking for a luxury travel agent who could help us with our wish to spend more time seeing the world, someone who had a wealth of knowledge, excellent communication skills and who would make us feel confident that we were with the best person possible to help us.
We feel incredibly fortunate that we found Ngaire. We could not have met anyone better to help us both for cruising and our land trips.
At all times, she has been fantastic to work with, answering emails almost as soon as I’ve sent them (amazing since we live in Australia), answering every question in detail however minor or insignificant, always willing to find out and advise when the answer isn’t to hand straight away. And most of all, has always made us feel that we’re important to her and her team.
Africa Tour Testimonials
Usually, I like to handle my own travel plans on land domestically and overseas without a middleman but I was having difficulty with our travel plans to South Africa. There are so many small planes used and so many different small camps that I became frustrated in waiting to get a response. Since I had used Ngaire for some past Radisson cruises she immediately came to mind as a viable choice to help us out. Not only is Ngaire knowledgeable but she is very efficient. She makes you feel like you are her only client. Ngaire has visited Africa numerous times and has first hand knowledge of the area and facilities available for all different price ranges. I would email Ngaire with suggestions and questions about the trip and she would usually answer me within a couple of hours. Our trip went very smoothly and it was a trip we will always remember. I would not hesitate to use Ngaire in the future and hope someday she will decide to handle China.
Egypt Tour Testimonials
A note to thank you for arranging the most wonderful trip to Egypt and Jordan. We especially appreciated the time taken by the Egyptologists to explain all the sites in a manner that we could understand with just the right amount of detail. As they were with us every step of the way they became more than guides but friends. That makes for a memorable experience. Before we left home we were a little concerned about being in such a foreign land with a culture so different from ours. That was a concern that left us from our first introduction to our Egyptologists and the other staff from South Sinai Travel. It was interesting to see and learn how important the safety of tourists such as our group is to the country of Egypt. From our steps off the plane where we were met by the escort that managed all the arrival details from getting our visas to our luggage to all the final departure this was a most wonderful trip. As you advised a trip to Egypt must include a cruise on the Nile and a visit to Abu Simbel. How correct you are. The evening at the home of the owner of South Sinai Travel was a night we will always remember. What a fantastic experience. We can not wait to place ourselves in your fine hands for our next adventure.
Social Media Testimonials
We have booked a number of trips with Keene (KLT) , some escorted and some not. Never once have we had a problem no matter where in the world we were, everything was arranged and executed flawlessly. I stumbled across LCT [Luxury Cruise Talk message board] on the internet a number of years ago and so glad that I did. Through the professional efforts and inspiration of both Linda and Ngaire, my husband and I have stepped on all 7 continents at least 2x. What a lucky day when I found them!
We welcome your reviews on any of our social media sites. If you have a specific issue for which you would like an immediate resolution, please contact Julie Harris and she will assist you.