Cruise Line Contact Information & FAQs

For emergencies ONLY outside of our office hours, then it is best to contact the cruise line directly. Emergency numbers and port information may also be listed on your cruise documentation.

AmaWaterways
(800) 626-0126, More Contact Info
After Hours Emergency from US: 1-818-398-1921
After Hours Emergency from Europe: +41 79 955 7320
Frequently Asked Questions

Azamara Club Cruises
(833) 292-2292, More Contact Info
Frequently Asked Questions

Cunard
(800) 728-6273, More Contact Info
Frequently Asked Questions

Oceania Cruises
855-OCEANIA (855-623-2642), More Contact Info

For Oceania After Hours Air Assistance:
U.S and Canada 855-OCEANIA (855-623-2642)
Europe and UK +44 345-505-1920
Australia 1300-355-200
New Zealand 0800-625-691
Asia +852 2165-6010
Frequently Asked Questions

Paul Gauguin Cruises
(800) 848-6172, More Contact Info
+1 (425) 440-6171 (International)
Frequently Asked Questions

Regent Seven Seas Cruises
(844) 877-4670, More Contact Info
For Regent Air Assistance:
Inside of US: 800-285-1835 prompt 7
Outside of US: 954-776-6123 prompt 7
Frequently Asked Questions

Seabourn Cruise Line
(800) 442-4448, More Contact Info
Frequently Asked Questions

Seadream Yacht Club
(800) 707-4911, More Contact Info
Frequently Asked Questions

Silversea Cruises
(877) 382-6908, More Contact Info
Frequently Asked Questions

Tauck
(800) 788-7885, More Contact Info
Frequently Asked Questions

Uniworld Boutique River Cruise Collection
(833) 884-3842, More Contact Info
Frequently Asked Questions

Viking River Cruises
Viking Ocean Cruises
(855) 338-4546, More Contact Info
En Route Travel Support & Flight Emergencies: +1 (877) 523-0576
En Route Travel Support via Text Message: +1 (818) 804-4699
Frequently Asked Questions

Windstar Cruises
(866) 851-4042, More Contact Info
Frequently Asked Questions

For cruise lines not listed, here see also Other Contact Information.

Travel Insurance & Emergency Information

If you have purchased travel insurance and need emergency assistance, then please contact your insurance carrier. Emergency numbers may also be listed on your policy documentation. Also, listed below is US Consulate and Lost Passport information.

CSA Travel Insurance
(800) 348-9505, More Contact Info
Initiate a Claim
Frequently Asked Questions

Travelex Insurance
(800) 228-9792, More Contact Info
Initiate a Claim
Frequently Asked Questions

TravelGuard Insurance
(800) 826-5248, More Contact Info
Initiate a Claim
Frequently Asked Questions

MedJet Assist
(800) 527-7478, More Contact Info
Medical Emergency Numbers
Within the US & Canada: 800-527-7478
Worldwide Call Collect: 205-595-6626
Security & Crisis Response Numbers
[for MedjetHorizion Members]
Within the US & Canada: 619-717-8549
Worldwide Call Collect: 619-717-8549
Frequently Asked Questions

US Citizens Emergency Abroad
What can you do to get help in an emergency?
Contact the nearest U.S. embassy or consulate, or call these numbers in the United States:
From the US & Canada: 1-888-407-4747
From Overseas: +1 202-501-4444
Report a Lost or Stolen Passport:
From the US & Canada: 1-888-407-4747
From Overseas: +1 202-501-4444