Cruise Line Contact Information & FAQs
For emergencies ONLY outside of our office hours, then it is best to contact the cruise line directly. Emergency numbers and port information may also be listed on your cruise documentation.
For cruise lines not listed, here see also Other Contact Information.
Travel Insurance & Emergency Information
If you have purchased travel insurance and need emergency assistance, then please contact your insurance carrier. Emergency numbers may also be listed on your policy documentation. Also, listed below is US Consulate and Lost Passport information.
(800) 527-7478, More Contact Info
Medical Emergency Numbers
Within the USA & Canada: 800-527-7478
Worldwide Call Collect: 205-595-6626
Security & Crisis Response Numbers
[for MedjetHorizion Members]
Within the USA & Canada: 619-717-8549
Worldwide Call Collect: 619-717-8549
Frequently Asked Questions
US Citizens Emergency Abroad
What can you do to get help in an emergency?
Contact the nearest U.S. embassy or consulate, or call these numbers in the United States:
From the U.S. & Canada - 1-888-407-4747
From Overseas - +1 202-501-4444
Report a Lost or Stolen Passport:
From the U.S. & Canada 1-888-407-4747
From Overseas +1 202-501-4444